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Legal

Terms of Service

Last updated: May 7, 2025

1. Acceptance of Terms

By accessing or using any services, products, or platforms provided by Shrameco Technologies Pvt. Ltd. ("Shrameco", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Shrameco provides technology solutions including but not limited to digital transformation services, AI-powered platforms, GIS intelligence tools, government-grade data management systems, and enterprise software products. The specific features and terms applicable to each service may be governed by additional agreements.

3. User Accounts & Responsibilities

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to provide accurate, current, and complete information during registration.
  • You are responsible for all activities that occur under your account.
  • You must notify us immediately of any unauthorized access or security breach.
  • You must be at least 18 years of age to use our services.

4. Acceptable Use

You agree not to use our services to:
  • Violate any applicable laws or regulations
  • Infringe upon the intellectual property rights of others
  • Transmit malicious code, viruses, or harmful data
  • Attempt to gain unauthorized access to our systems or third-party systems
  • Engage in any activity that disrupts or interferes with our services
  • Use our services for fraudulent or deceptive purposes

5. Intellectual Property

All content, features, and functionality of Shrameco's services — including software, text, graphics, logos, icons, and images — are the exclusive property of Shrameco Technologies Pvt. Ltd. and are protected by Indian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

6. Data & Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our data practices as described in the Privacy Policy.

7. Service Availability

We strive to maintain high availability of our services but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice. We shall not be liable for any downtime or service interruptions.

8. Payment Terms

Where applicable, fees for our services are specified in your service agreement or subscription plan. All payments are non-refundable unless otherwise stated. We reserve the right to modify pricing with 30 days' notice. Failure to pay may result in suspension of access to our services.

9. Limitation of Liability

To the maximum extent permitted by law, Shrameco shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Shrameco and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of our services or violation of these Terms.

11. Termination

We reserve the right to terminate or suspend your access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use our services will immediately cease.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Maharashtra, India.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by updating the "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the revised Terms.

14. Contact Us

If you have questions about these Terms, please contact us at:
Shrameco Technologies Pvt. Ltd.
Email: legal@shrameco.com
India